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Money Back Guarantee
FW Beauty Money Back Guarantee
MONEY BACK GUARANTEE
What is a Money Back Guarantee?
At FW Beauty, we are confident in the quality and effectiveness of our products. However, we understand that everyone's skin is unique. That’s why we offer a money-back guarantee on all our skincare products.
How Does It Work?
If you don't love our products, you can get your money back. Here’s how you can qualify:
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Document Your Journey: Start by taking a clear photo of your skin or lashes on the day you begin using our products. Ensure the photo has a visible date and time stamp.
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Consistent Use: Apply our products as recommended—weekly for clay masks and daily for facial and lash oils—for a minimum of 12 weeks. Although many customers see results within a month, it may take up to three months for full effects.
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Progress Photos: Continue taking weekly progress photos over the 12-week period. Make sure these photos are clear, from the same angle as the initial photo, and have visible date and time stamps.
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Submit Your Photos: Send all your photos to info@fwbeauty.com. Our team will review the evidence to determine if you qualify for a refund or a replacement product to help you continue your skincare journey with us.
Important Notes:
- All applications must be submitted within six months of the original order date.
- FW Beauty reserves the right to reject any applications with incomplete evidence.
If you are not satisfied with your results, please contact us so we can assist you further.
For any queries or more information, please don't hesitate to reach out to our customer service team at info@fwbeauty.com. We are here to help you achieve the best possible results with FW Beauty products.